How to contact us for advice
We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). For Textphone dial 18001 followed by the advice line number. Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.
We are a charity that advises parents, grandparents, relatives and friends about their rights and options when social workers or courts make decisions about their children’s welfare. We work with parents whose children are in need, at risk or are in the care system and with wider family members and friends who are raising children (known as kinship carers).
Our purpose is to help children live safely and thrive within the family and community. Learn about our history, achievements, activities, staff and trustees.
If your family is involved with children’s services in England or you need their help, look at our web-pages or ring our free advice line on 0808 801 0366 (Monday to Friday 9.30am to 3pm) to get advice.
You can help us to help more families and have an even greater impact by joining our supporters’ network, making a donation or getting involved in a fundraising activity.
Our research, projects and services guide our agenda for reforming child welfare law and practice. Central to our work is supporting families to be heard, so those with direct experience of the child welfare system, help to shape it.
Time to Define is a major campaign from Family Rights Group to improve recognition and understanding of kinship care with a single definition written into legislation and for all kinship families to have guaranteed support when they need it.
The All Party Parliamentary Group on Kinship Care is a cross party group of MPs and Peers who share a common interest in championing kinship care and improving support for kinship carers.
Family Rights Group’s councillors’ network is a partnership for change with local councillors from all parties to improve outcomes for children and support for parents and kinship carers.
Help us to unlock match funding to challenge an injustice faced by kinship carers raising vulnerable children. Find out more here about our Big Give Christmas Challenge campaign.
We are looking for passionate and dedicated people with expert knowledge, experience, and talent to help us achieve our vision of a society in which children live safely and thrive within their family and community.
New data shows the number of children in the care system in England has reached an all-time high. We are urging the Government to invest in support for families in the Autumn Statement to arrest the continued rise.
Your donation will help more families access expert legal advice and support from Family Rights Group.
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