Are Social Workers obliged to respond?
Posted: Fri Jan 28, 2022 6:59 pm
My niece's children have been removed and placed in the care of the LA. There is not long to go now before the final hearing. The extended maternal family members have been emailing the children's Social Worker as soon as we became aware of the care Proceedings (approximately 2 weeks after they were initiated) in a bid to try and get some answers, to ask for contact, to offer help/support and to check into see if the children are settled/ok and to understand what has happened here. I have put myself forward to become the children's kinship carer/special guardian and my assessment is looking positive.
For approximately 9 weeks, none of the external maternal family members have had any response, (T/email) from either the children's Social Worker or her Manager, (copied in as no reply) no word over the Christmas period even after the Social Worker had promised the children's Aunty and their cousins a video contact session which never took place.
My question is, are Social Workers obliged to respond to us? Nothing we have asked has either been pushy or rude. We as a family have been left feeling extremely alienated. We are all familiar to the children and we miss them dearly. None of us have ever been contacted throughout the CP process/removal. Surely this is detrimental to the children to have what appears to be all links to their identity, roots and community severed and surely it is in the best interests of the children to be allowed to continue to have at least some element of contact with their family (close knit/law abiding/professional) throughout this process?
Thank you
For approximately 9 weeks, none of the external maternal family members have had any response, (T/email) from either the children's Social Worker or her Manager, (copied in as no reply) no word over the Christmas period even after the Social Worker had promised the children's Aunty and their cousins a video contact session which never took place.
My question is, are Social Workers obliged to respond to us? Nothing we have asked has either been pushy or rude. We as a family have been left feeling extremely alienated. We are all familiar to the children and we miss them dearly. None of us have ever been contacted throughout the CP process/removal. Surely this is detrimental to the children to have what appears to be all links to their identity, roots and community severed and surely it is in the best interests of the children to be allowed to continue to have at least some element of contact with their family (close knit/law abiding/professional) throughout this process?
Thank you