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Need to contact us for advice?
- Free telephone advice line open Monday to Friday between 9.30am and 3pm (excluding Bank Holidays) on 0808 801 0366. For Textphone dial 18001 followed by the advice line number. We can also offer a language line facility if you need an interpreter
- Our webchat service where families can chat online to an adviser and get information and advice
- Online forums where families can receive advice, discuss issues and find support from others
- Use our advice enquiry form to ask us a question.
Please note that we are not able to look into a child’s home situation. If you are worried about the safety of a child and want their situation to be investigated please contact the police, your local children’s services or the NSPCC. If you are a child wanting help please contact Childline, or call them on 0800 1111.