How to contact us for advice

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Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

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Kim Bryan

Kim came to work for Family Rights Group as an administrator and later worked as the charity’s Family Group Conference Network project officer. One of her first tasks was being thrown into organising Family Rights Group’s 2008 major international conference in Stratford Upon Avon. She performed a miracle, with the event involving 40 workshops, seminars, international speakers and hundreds of guests. It brought to together families, policy makers, researchers and practitioners. 

That same commitment and determination was evident throughout her time at Family Rights Group. She connected particularly with Bridget; both were passionate in battling for their children, and woe betide anyone who got in the way. 

A number of current and former members of staff at Family Rights Group became close friends as well as colleagues to Kim.   

Kim died in 2017, aged 50 years old and mother to two teenage children.  

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Our funding means we can currently only help 4 in 10 people

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