By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
Family Rights Group has set ambitious goals for the next five years (2021-26) and tangible ways of measuring our success.
1. Increasing access to independent legal and practical advice and information for families involved in the child welfare system
We will continue to provide specialist, legal and practice advice to parents whose children are in need, deemed at risk or are in the care system and wider family and friends who are raising a child who cannot remain at home.
We will continue to innovate, using technology where appropriate, to enable more families to get the advice they need.
We will further develop our advice and advocacy work for families involved in the child welfare system, setting and promoting advocacy standards and best practice for other services to adopt.
2. Kinship care
We want kinship care to become the first thought, not an afterthought, when a child is unable to remain with their parent. We want kinship carers to have access to legal advice to help enable them to make informed decisions, and when involved in court proceedings to receive adequate legal representation. We want all kinship carers to be properly supported to take on the care of the child and meet all of their needs without being forced into poverty and hardship.
3. The promotion of family-led decision-making in the child welfare arena
We want family group conferences to become a common approach across the child welfare system to embed partnership working between families and the state to address needs and resolve safeguarding concerns in relation to a child.
4. Lifelong Links – building lasting support networks for children
The Lifelong Links approach, not only helps build support networks for children in care, it also helps to create a culture within the care system in which children’s relationships are valued from the outset.
Primarily focusing on children in care, we will further develop Lifelong Links to support children and young people in particular situations including those facing exploitation or impacted by the criminal justice system.
5. Family voices in the child welfare and family justice system
We want it to become the norm that children and families with experience of the child welfare and family justice system help shape it, at local and national level. We want their voices and experiences to be heard by the public, practitioners and decision makers, shifting attitudes, presumptions, policies and practice.
We commit to ensuring that at least 50% of our board of trustees have lived experience of the child welfare or family justice system.
6. Leading, influencing and embedding
Our mission can only be achieved by working with: children and families with experience of the child welfare system and those practitioners working within in it; national and local decision makers; academics and our organisational friends.
7. Infrastructure and sustainability
A commitment to continuous improvement to strengthen Family Rights Group’s espousal of each of the seven principles of good governance: leadership, integrity, decision-making and risk, board effectiveness, equality and inclusion, and openness and accountability.
Building a sustainable funding structure to ensure that more diverse income streams are secured, including an increase in unrestricted grants as well as income from training, consultancy and accreditation fees, to give the organisation greater flexibility in delivering its objectives and grow sustainably over the next five years.
Ensuring the infrastructure of Family Rights Group, including its policies, procedures and systems, is fit for purpose to enable the charity to achieve its priorities.
Your donation will help more families access expert legal advice and support from Family Rights Group.
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