How to contact us for advice

Find out more

Telephone Handler
Close form

Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

Telephone Handler

By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.

 

Exit
Family Rights Group
Cover Your Tracks
Generic filters
Exact matches only

Chief Executive

Cathy Ashley OBE

Cathy has served as Chief Executive of Family Rights Group since 2004. Cathy leads the charity’s campaign, project and policy work. She has also written a number of child welfare reports and publications including ‘Kinship carers’ experiences during the Coronavirus crisis’ (2020, FRG). She has edited a number of publications including Young parents’ involvement in the child welfare system’ (2016, FRG), ‘Family Group Conferences – Where Next? Policies and Practices For The Future’ (2007, FRG) and a series of reports on Fathers Matter.

In her spare time, Cathy is a director of the Parent Promoters’ Foundation which set up The Elmgreen School, a non-selective comprehensive school in Tulse Hill, South London. She also sits on the Holocaust Memorial Day Trust expert reference group and was Chair of the Holocaust Memorial Day Trust for six years. For this work she was awarded an OBE in 2017. She loves Cuban salsa dancing and sometimes tries running!

People pie chart

Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

Donate Now