How to contact us for advice
We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). For Textphone dial 18001 followed by the advice line number. Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.
Professor Kate Morris qualified as a social worker in the mid 1980s. She spent time as a child protection social worker, a family support worker and also worked as FRG Policy Advisor in the mid 1990s, when she was responsible for supporting the introduction of FGCs in the UK.
She then moved into social work education, and developed her research exploring the experiences of families involved in care and protection services. She was part of the team led by Professor Paul Bywaters that looked at the connections between poverty and coming into care, and she now works with Professor Brid Featherstone examining how domestic abuse is responded to by child protection services.
Throughout her career Kate has been committed to making sure family voices are heard and that ways are found to ensure families are partners in designing, reviewing and informing the services they receive. Kate is currently Deputy Vice President Education, at the University of Sheffield. Outside of work Kate runs, swims and has two children.
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