By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
Please look at our webpage regularly for new posts to which we are recruiting, alongside the job description, person specification, salary, application form and links to other key documents. The application process, including who is managing the process and the timeframe, will be clearly outlined. We will contact shortlisted applicants within four weeks to arrange an interview. If you have not heard from us within that time, then unfortunately, your application has not been successful.
All appointees will want to work with families, be sensitive to their needs and committed to the aims of Family Rights Group. Family Rights Group is committed to a continuous review of its recruitment policy and procedures in order to promote greater equality, anti-discrimination, and an understanding of protected characteristics in application and assessment processes. Measures we have implemented include anonymised shortlisting of all candidates, flexible arrangements for assessments, and diverse interview panels.
We are also a disability confident employer, and we are working to ensure that the recruitment process for all posts is inclusive and accessible.
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