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Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.

 

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Pause Haringey and Barnet

About this service

We provide a compassionate programme of support to women who have had children removed from their care.

This service is available for birth families in

Barnet, Haringey

Contact details

Who is the service for?

  • The child’s birth mother (or pregnant mother)

At what point in the adoption process is support available? When adoption is:

  • Being considered (before court proceedings have started)
  • Being planned (including during court proceedings)
  • Has taken place

What support is available?

  • Advocacy support to help birth family members get their views across when dealing with children’s services and other official agencies
  • Counselling or therapeutic support
  • Support groups for birth families affected by adoption
  • Support for contact with an adopted child, including letterbox contact (contact is sometimes described as ‘keeping in touch’ or ‘family time’)

Where is support available?

  • In person, at a flexible location, such as your home
  • In person, at a specific location
  • Online, including virtual meetings or webchat
  • Over the phone

How to access the service?

  • Contact us directly if you want support (this is also known as self-referral)

How much support is available?

  • The service can provide support for the following duration: 18 months

Key details about the service

  • One-to-one support is available at this service
  • This service can give support or information for family members who are under 18
  • This service can give specialist support and information for birth families affected by international adoption
  • This service can give specialist support or information for birth families affected by transracial adoption
  • Additional support for people with disabilities, including learning difficulties and learning disabilities, is available at this service
  • Confidential interpreters or translation services are available at this service

Has the service been independently evaluated, with input from family members who have used the service?

Yes, the evaluation is online at: https://www.pause.org.uk/our-impact/
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Our funding means we can currently only help 4 in 10 people

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