How to contact us for advice

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Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.

 

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Events

Family Rights Group works with families, young people, professionals, decision makers, researchers and other partners to improve the child welfare system. We invite you to join our charity events and information sessions to learn more and work with us.

We uniquely combine legal and social work expertise, with advice giving, policy and influencing, and direct work with families and young people.

There are plenty of ways to get involved with Family Rights Group, whether that’s connected to your lived experience, the professional work you do, or because you’d like to raise funds to support families in need. Find below our calendar of upcoming charity events.

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Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

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