By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
Are you a caseworker for an MP in England? Do constituents come to you with questions about child welfare and children’s services? Join our free online information session about Family Rights Group’s specialist child welfare advice service.
Grandparents who have stepped in to raise their grandchildren as kinship carers and are now struggling to make ends meet.
Parents seeking support from children’s services to raise their children because of challenges their families face due to mental health conditions or disabilities.
Mothers who are victims of domestic abuse whose children are at risk of going into care because they are seen as failing to protect them from their abuser.
We advise parents, relatives and friends including kinship carers when their child is involved with children’s services. We help them to understand their rights and options and get the support they need in England.
Our advice service is staffed by experienced social workers, lawyers and family advocates. It includes a free telephone advice line, online forums, a webchat service, and online advice resources. https://frg.org.uk/get-help-and-advice/
Our advice is free, independent and confidential – funded by the Department for Education and The National Lottery Community Fund.
Your donation will help more families access expert legal advice and support from Family Rights Group.
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