How to contact us for advice

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Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

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London Legal Walk 2024

50 walkers for 50 years: join Family Rights Group’s 50th anniversary team in this year’s London Legal Walk on Tuesday 18 June 2024

As Family Rights Group celebrates its 50th anniversary 2024, the London Legal Walk celebrates 20 years of bringing together the legal community to stand up for frontline free legal advice services.

For this anniversary year, Family Rights Group is aiming to join the London Legal Walk with their biggest team ever: 50 walkers for 50 years of Family Rights Group!

The need for free legal help is greater than ever. Demand for Family Rights Group’s advice service is high, but due to funding constraints we can currently only answer four in ten callers.

Do you want to help us make our services available to as many families as possible?

Join our London Legal Walk team by contacting Jordan Hall

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Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

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