How to contact us for advice

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Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

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The Royal Parks Half Marathon 2024

This year’s Royal Parks Half Marathon will take place on Sunday 13th October 2024.

It’s one of the most scenic half marathons – take in four of London’s eight Royal Parks, including Hyde Park, Green Park, St James’s Park and Kensington Gardens, and a wave to the King as you head up the Mall and pass Buckingham Palace.

Would you like to join team Family Rights Group and raise money to support our work?

To secure one of our places for Royal Parks Half 2024, we’re asking for £60 and that you aim to raise a further £250 in fundraising. You will receive a Family Rights Group t-shirt or running vest, we’ll help you set up an on-line fundraising page and you’ll take part in a fabulous run in aid of an excellent cause.

Sign up here:

Join our Royal Parks Half Marathon team by contacting Jordan Hall

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Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

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