How to contact us for advice

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Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

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Valuing those with lived experience, not part of the problem but part of our solution (Kempe International Conference)

Join us at the Kempe Centre International Virtual Conference – A Call to Action to change child welfare

Monday 7th October 2024 at 12pm BST

Family Rights Group has been working in partnership with families with lived experience for over a decade. Our session will illustrate how by collaborating with our experts by experience from the conception of new initiatives through to the planning, launching and operation of the same, significant changes can be achieved.  Working in partnership with our panel members, other charities, government departments, the judiciary and educational bodies has enabled us to focus on how we can realistically make well needed improvements that will benefit families involved with the child welfare system.  We will use examples of how our work has benefited from the involvement of our panel members and highlight some of the challenges we have encountered but continue to seek to resolve.  We acknowledge some families may previously have been thought of as part of the problem, but our families are proving themselves to be an essential part of creating the solutions.

Our speakers:

  • Angela Frazer-Wicks, Chair of Family Rights Group and founding parents’ panel member
  • Azariah Hope, Family Rights Group panel member
  • Beverley Campbell, Family Participation Officer
  • Sharon McPherson, Co-Director of Families in Harmony and kinship carer

Click here to find out more about the online conference and how to attend

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Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

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