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Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

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Family Rights Group
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Director of Services – Daybreak

Salary range: £42,000 – £50,000 per annum, depending on experience
Location: Hybrid with two days a week in our Eastleigh, Hampshire Head Office – requirement for Tuesday in the office
Working pattern:
Full-time, 37.5 hours per week, flexible
Closing date:
11 August 2024
Interviews: 14 and 16 August 2024

We are committed to safeguarding and all posts are subject to an Enhanced DBS Check, two satisfactory references and proof of right to work in the UK.

Do you value the principles of restorative practice?

Are you passionate about providing the best possible service for children, young people, families and communities at every opportunity?

Can you think creatively about services and identify opportunities for improvement or impact?

Are you able to inspire a team to deliver effective and efficient person-led support?

We are a leading charity in the UK offering Family Group Conferences in the South. We are at an exciting point in our history where we are exploring and actively building new and innovative ways to work alongside families and the community. If you are keen to get creative and explore new opportunities alongside managing and leading an excellent core service, we would love to hear from you.

The ideal candidate will be a skilled strategic thinker able to inspire and lead a remote team to deliver high-quality support services.

They will also be able to design, launch and embed creative, innovative services that embody the principles of restorative, solution-focused and person-led support.

Successful candidates will be positive communicators who enjoy building and nurturing relationships internally and externally.

As a pivotal brand ambassador our next Director of Services will demonstrate and promote our values, and strive towards delivering our mission and vision in all that they do.

Experience in delivering Family Group Conferences is desirable but is not essential for this role. We are looking for senior operational leaders with experience in and passion for restorative practices.

The role offers flexible, hybrid working with a requirement to be in our Eastleigh, Hampshire office two days a week (Tuesday is an essential day). A successful candidate would need to actively work in person with commissioners, external partners, and our teams throughout our programme areas on a regular basis, depending on service needs.

Willingness to travel to other areas, depending on service need and growth is also needed.

Safeguarding:

Daybreak is firmly committed to the belief that all children, young people and vulnerable adults have a fundamental right to be protected from harm, and fully recognises its responsibility for safeguarding and child protection.

Safeguarding determines the actions that we take to keep people safe and protect them from harm in all aspects of their engagement with Daybreak. The safety and protection of all beneficiaries that Daybreak supports is paramount and has priority over all other interests.

As part of our Safer Recruitment Policy, DBS checks will be required prior to commencing work with Daybreak. This policy is available on our website.

Application process:

To apply, please download and complete our application form. Whilst we also will accept a CV and Covering Letter, note that anyone invited to an interview will be required to complete a full application form prior to the interview as per our safer recruitment policy.

Please ensure that you have read the full recruitment pack, prior to applying.

Please email your application return to headoffice@daybreakfgc.org.uk.

Should you like an informal chat with our CEO, please request via email at headoffice@daybreakfgc.org.uk

If you need any help with your application or have any questions, please contact us via email or phone 02380 696644.

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Our funding means we can currently only help 4 in 10 people

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