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Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). For Textphone dial 18001 followed by the advice line number. Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

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Family Group Conference Coordinator – Swindon Borough Council

Job Title: Family Group Conference Co-ordinator
Salary: £28,455 p.a.
Hours: 37 hours per week
Location: Swindon
Closing date: 07/11/2022
Interview date: w/c 21/11/2022
Job reference: RNR001160

Swindon Borough Council’s Family Group Conference is an essential service for families within the Borough of Swindon. Our purpose is to bring families together to participate in a decision-making and planning process, which will increase the safety and wellbeing of their children. Our team ensures that safety and wellbeing of children remains within their wider family. Our aim is to empower children and families to enable them to achieve positive outcomes.

Your next role

Here you will join a team that is innovative, creative and empowers families with the opportunity to develop their own solutions and participate fully in decision-making processes.

You will use your knowledge of the underpinning values of the service and the Family Group Conference Model to liaise with families, referrers and other professionals to arrange and facilitate Family Group Conferences (FGC’s) and Restorative Conferences.

As a Family Group Conference Co-ordinator, you will have experience of working with children and families and be confident communicating with adults, young people and children.

You will be used to working in partnership with other agencies and confident in communicating with other professionals with a flexible and adaptable approach that enables you to organise your own workload.

A qualification in a relevant profession such as social care, education, youth justice, counselling, mediation, health or community work is essential.

We are a passionate team who are forward thinking and who strive for continuous improvement. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).

Application process

Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the ‘Apply’ button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role.

For further information about the role, please contact Lisa McNally, Family Group Conference and New Beginnings Manager on 07823 525 264.

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