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Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.

 

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Family Group Conference & Lifelong Links Coordinator – Hertfordshire County Council

Job Title: Family Group Conference & Lifelong Links Coordinator
Starting Salary: £37,035 progressing to £40,476 per annum (pro rata for part time)
Hours: Deliver a minimum of 10 hours per week (approx.)
Location: Base locations either at Farnham House, Stevenage or Apsley, Hemel Hempstead with requirement to travel
Contract Type: Variable
Closing date: 31-Mar-2025

About the team

Hertfordshire has a well-established and accredited FGC Service. We believe that those families open to Hertfordshire Children’s Services should be supported to come together and find solutions from within their own networks at the earliest opportunity and that FGCs offer this possibility.

To help us deliver the Family Group Conference and Lifelong Link work, we are recruiting experienced FGC Coordinators to join our team.

The find out more about our service please visit the following:

About the role

As an FGC coordinator, you will be coordinating and facilitating Family Group Conferences which will involve direct work with children and families.

As a coordinator you will need to be self-motivated, dynamic and organised, with an experience and passion to help empower children and families to plan and make positive changes. You will be required to manage meetings that are child and family led, with some professionals in attendance.

About you

Essential:

  • Family Group Conference Coordinator Training (minimum 3-day training course)
  • Experience of working in children social care or early help.
  • Experience of and commitment to delivering high quality work for families, children, and young people.
  • An understanding and ability to manage groups and meetings.
  • Ability to understand and manage complex family dynamics and needs of CYP.
  • Ability to be flexible in your working hours, evenings and weekends will be required to meet the needs of this role.
  • Full UK driving licence and regular access to a vehicle
  • Excellent communication skills with the confidence to engage with different partner agencies.
  • Proficient use of IT packages such as Microsoft office, excel, word, MS teams, email.

Desirable:

  • A social work qualification or professional equivalent qualification. You must be registered with SW England if you are Social Worker.
  • Lifelong link trained.
  • Experience of mediation, advocacy, and participation

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Health and Social Care Services, level HSC10 job profile. Please locate this via: Job profiles – Health and social care.

Interviews will take place weekly on the following dates:

  • 3rd March
  • 10th March
  • 17th March
  • 24th March
  • 31st March
  • 7th April

Benefits of working for us

Application process

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

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Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

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