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Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). For Textphone dial 18001 followed by the advice line number. Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

Family Rights Group
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Family Group Conferencing Co-ordinator – Wirral MBC

Employer: Wirral Metropolitan Borough Council
Salary: £27,852 to £31,099
Location: Wirral, Hybrid Working, Cheshire Lines Building
Contract: Permanent
Working Pattern: Flexible Hours/Full Time
Hours: 36 hours per week
DBS Check: Enhanced
Closing Date: 26/03/2023 at 23:55
Reference: CF&E/23/229290

The Family Group Conference Team are looking to appoint a Family Group Conference Coordinator to join it’s busy team.

In this role, you’ll develop your existing skills and expertise by working with children, young people, and their families, enabling them to develop their own effective and family led plans.

You will be responsible for managing your own caseload of families supporting them by planning, organising, delivering, and reviewing their Family Group Conferences.

You will also be expected to undertake Mediation cases between family members.

If you enjoy helping families to identify, implement and develop their own solutions and are up for the challenge that being the difference can present, then this could be a great opportunity for you.

It’s an exciting time to join our team and be part of our ambitious journey and join our dedicated Family Group Conference Team.

Apply today and #bethedifference

How to apply:

Job Description
Application Stage
Council Values

Closing date: 26/03/2023 at 23:55

For an informal discussion, please contact Allana Ghaemi (Ms) at or call on 07854 251 591

Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.

It is Council policy not to re-appoint any employee who has left under the terms of the Council’s Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.

Applications will be accepted until midnight on the closing date.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.

Applications can only be accepted through the Jobs page following registration.  Forms received via the post will not be processed.

All applicants invited to interview must evidence their right to work in the UK.  Details of required documents can be found by clicking the link at the bottom of the Jobs page.

The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.

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