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Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

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Research Assistant – CASCADE

The Safeguarding Family Group Conference (SFGC) study

Job Title: Research Assistant
Salary: £30,487 – £34,980 per annum, pro rata for hours worked (Grade 5)
Hours: Part time (3.5 days per week) and fixed-term to 31 March 2024
Closing date: Friday 28th July 2023

Come and work with the research team!

The research team are advertising a role for a research assistant to work alongside us on the Safeguarding Family Group Conferencing study ( The study is led by Lorna Stabler in CASCADE, Cardiff University, and is a collaboration with University of Exeter Medical School.

The role is part time (3.5 days a week, flexible hours) and involves being embedded in a local authority site in London 2 days a week (so would mainly suit someone based in London).

It is a great opportunity for a practitioner who wants to gain research experience while keeping a link into practice. It would also suit PhD researchers coming to the end of their study / studying part time who want to build their experience in social work research.

We actively welcome people with lived experience of social work who meet the role criteria to apply, and you will be supported to do so and in your role.

There is a lot of scope with this role to make it your own, and you will be given opportunities to develop your own ideas and research interests.

Apply here by the 28th July:

Please get in touch with Lorna Stabler if you’d like to discuss.

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