How to contact us for advice

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Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.

 

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FGC Local Services

Family Rights Group hosts the family group conference and Lifelong Links network in England and Wales. Through the network we aim to promote the development of family group conferences and facilitate shared learning between local authorities and voluntary organisations that offer a family group conference service.

To learn more about family group conferencing please visit our webpages here. If you have any queries, please email jsewell@frg.org.uk.

Search our listings below to view local family group conference services and contact details.

Family Rights Group is not responsible for these services. Services with an (N) are members of the Family Group Conference and Lifelong Links Network. Those with an (A) are accredited services, and those with an (I) are independently evaluated.

Barking and Dagenham family group conference service

I

Alison Ryan

London Borough of Barking & Dagenham

Mayesbrook Children's Centre
50 Markyate Road
Dagenham
Essex
RM8 2LD

Statutory organisation

Child welfare

Developing and Co-ordinating

Bi-Borough family group conference service

I
N

Aida Dugandzic

Serving: Royal Borough of Kensington & Chelsea and Westminster City Council

Family and Children's Services
5 Malton Rd
London
W10 5 UP

Statutory organisation

Child welfare

Bromley Daybreak Programme

I

Claire Cooper

Daybreak Family Group Conferences

Wessex House
Upper Market Street
Eastleigh
SO50 9FD

Voluntary organisation

Child welfare, youth justice, education

Advocates, service users forums

Camden family group conference service

I
N
A

Rob O'Grady

Camden Borough Council

5 Pancras Square
London
NIC 4AG

Statutory organisation

Child welfare FGCs, schools-based FGCs and restorative justice FGCs organised by independent co-ordinators and offer independent advocates to vulnerable children and adults

Child welfare FGCs, schools-based FGCs and restorative justice FGCs organised by independent co-ordinators and offer independent advocates to vulnerable children and adults

Familyplans

A

Richard Desjardins

Familyplans

https://www.family-plans.com/

Forward4Families

Susan Hammond

Forward4Families

PO Box 38639
Ealing
London
W13 OYT

Private

Child welfare

Advocacy, mediation, assessments

Greenwich fgc service, child protection and young people support

N

Mark Davidson

Royal borough of Greenwich

The Woolwich Centre
35 Wellington Street
London
SE18 6HQ

Statutory organisation

Early help, child in need and CP teams

Hammersmith and Fulham family group conference service

N

Filomena Brockwell

Hammersmith and Fulham

Hammersmith Town Hall
145 King Street
London
W6

Statutory organisation

Delivering family group conferences to children and families subject to child in need, child protection plans, PLO and care proceedings

Havering family group conference service

Samantha Denoon

London Borough of Havering

Children & Young People's Services
Elm Park Children's Centre
Hornchurch
RM12 4YH

Statutory organisation

Child welfare

Hounslow family group conference and mediation service

N

Phil Hopkins

London Borough of Hounslow

Hounslow House
Bath Road
Hounslow
TW3 3EB

Statutory organisation

Child welfare, youth justice and mediation

Islington family group conference service

I
N
A

Nicky Pallis/Jenny Sweeney

London Borough of Islington

Islington family group conference service
Targeted and Specialist Children and Families Service
3 Elwood Street
London
N5 1EB

Statutory organisation

Child welfare

Lambeth family group conference service

Shahed Chowdhury

London Borough of Lambeth

Quality Assurance Service, London Borough of Lambeth, Civic Centre, Brixton Hill SW2 1EG

Statutory organisation

Child Welfare & Restorative Practices

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