How to contact us for advice

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Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

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FGC Local Services

Family Rights Group hosts the family group conference and Lifelong Links network in England and Wales. Through the network we aim to promote the development of family group conferences and facilitate shared learning between local authorities and voluntary organisations that offer a family group conference service.

To learn more about family group conferencing please visit our webpages here. If you have any queries, please email jsewell@frg.org.uk.

Search our listings below to view local family group conference services and contact details.

Family Rights Group is not responsible for these services. Services with an (N) are members of the Family Group Conference and Lifelong Links Network. Those with an (A) are accredited services, and those with an (I) are independently evaluated.

Action for Children

The Boulevard
Ascot Road
Watford
WD18 8AG

Brighton and Hove family group conference service

I
N

Alex Baldwin

Brighton and Hove City Council

Sellaby House
126 Old Shoreham Road
Portslade
East Sussex
BN41 1UB

Statutory organisation

Early help, child in need, child protection, children in care and care leavers

Family group conferences for referrals from children’s social care and early help teams. Referrals to BHCC advocacy service as required

Buckinghamshire County Council family group conference service

N

Kate Webb/Narelle Percival

Buckinghamshire County Council

Family group conference service
1 Walton Grove
Aylesbury
Buckinghamshire
HP21 7SL

East Sussex family group conference service

N

Lisa Apps

East Sussex Children's Services

St. Mark's House
5th Floor
North Pod
14 Upperton Road
Eastbourne
East Sussex
BN21 1EP

Statutory organisation

Child welfare

Essex family group conference service

I
N

Essex County Council

Causeway House
Second Floor
Boching End
Braintree
Essex
CM7 9H13

Statutory organisation

Youth justice, child welfare, education

Service users forum

Essex family group conference service

N

Adwoa Solomon 

Essex County Council

Fgc Service
E3 Zone 2
County Hall
Market Road
Chelmsford
Essex
CM1 1QH

Statutory organisation

Child welfare

Hertfordshire family group conference service

N
A

Ben Carr/Anna Levensconte

Hertfordshire County Council

Family Group Conference Manager
First Floor
Farnham
Six Hills Way
Stevenage
SG1 2FQ

Statutory organisation

Child welfare, education

Oxfordshire family group conference service

N
A

Benu Redey

Oxfordshire Council

4440 Nash Court
John Smith Drive
Oxford Business Park South
Oxford
OX4 2RU

Statutory organisation

Medway family group conference service

N

Clare Goldsmith

Medway Council

Gun Wharf
Dock Road
Chatham
ME4 4TR

Statutory organisation

Child welfare

Milton Keynes family group conference service

Surjit Bains

Milton Keynes Council

Rivers - ACE Centre
Trent Road
Bletchley
Milton Keynes
MK3 7BB

Statutory organisation

Early help, children in need and children in care

Family group conferences for referrals from children’s social care and early help, service user forums and regional co-ordinators’ forum

North West Kent family group conference team

N
A

Julie Wedge

Kent County Council

Kent family group conference service County Office
Worral House
30 Kings Hill
West Malling
Kent
ME19 4AE

Statutory organisation

Child welfare

Advocates, service users forum

Reading Daybreak programme

I

Karen Brown COO

Daybreak Family Group Conferences

Wessex House
Upper Market Street
Eastleigh
SO50 9FD

Voluntary organisation

Child welfare, youth justice, education

Advocates, service users forum

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