By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
Family Rights Group hosts the family group conference and Lifelong Links network in England and Wales. Through the network we aim to promote the development of family group conferences and facilitate shared learning between local authorities and voluntary organisations that offer a family group conference service.
To learn more about family group conferencing please visit our webpages here. If you have any queries, please email jsewell@frg.org.uk.
Family Rights Group is not responsible for these services. Services with an (N) are members of the Family Group Conference and Lifelong Links Network. Those with an (A) are accredited services, and those with an (I) are independently evaluated.
Freyja Baber
Bath & North East Somerset Council
Bath Children and Family Centre
12 Charlotte Street
Bath
BA1 2NE
Local authority
Family support and child protection
Family group conferences
Helen Salmon/Kelly Moore
Cornwall Council
Room 36
One Stop Shop
Penwinnick Road
St Austell
PL25 5DP
Statutory organisation
Youth justice, child welfare, education, families
Link to Barnardo's advocates
Alice Mortimer/Lisa Robinson
Devon County Council
Devon Family Group Conference Plus
Taw View
North Walk
Barnstaple
EX31 1EE
Statutory organisation
Social services
Maxine Lee
Gloucestershire County Council
Edinburgh House
Coronation Square
Cheltenham
Gloucestershire
Gl51 7SA
Statutory organisation
Social services
Amanda Culverhouse
Community Family Care
Worle Offices Castlemead Shopping Centre
Townshend Road
Worle
Weston Super Mare
Avon
BS22 7GF
Statutory organisation
Child welfare
Tracy Seager
Somerset County Council
B1 South
County Hall
Taunton
TA1 4DY
Statutory organisation
Edge of care
Offers referrals from children’s social care and family intervention service
Nichola Whelan
Torbay Social Services
Family Group Conference
1st Floor
Electric House
c/o Town Hall
Castle Circus
Torquay
TQ1 3DR
Statutory organisation
Child welfare
Advocates, young peoples and adults, family members groups, training, family group conferences offered to other areas
Richard Chalmers
Daybreak
West Lodge
Leylands Farm
Nobs Crook
Colden Common
Hampshire
SO21 1TH
Voluntary organisation
Child welfare, youth justice, education
Advocates, service users forum
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