By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
Family Rights Group hosts the family group conference and Lifelong Links network in England and Wales. Through the network we aim to promote the development of family group conferences and facilitate shared learning between local authorities and voluntary organisations that offer a family group conference service.
To learn more about family group conferencing please visit our webpages here. If you have any queries, please email jsewell@frg.org.uk.
Family Rights Group is not responsible for these services. Services with an (N) are members of the Family Group Conference and Lifelong Links Network. Those with an (A) are accredited services, and those with an (I) are independently evaluated.
Emma Lewis
Postal address:
Birmingham Children's Trust
PO Box 17363
B2 2EL
Visitor's address:
1 Lancaster Circus Queensway
Birmingham
B4 7DJ
Statutory organisation
Child welfare
Preventative & reunification
Donna Ranchod/Janet Bright
Coventry City Council
Children & Young People's Directorate
4th Floor
Broadgate House
Coventry
CV1 1NG
Statutory organisation
Social welfare, youth offending
Emma Jones
Dudley MBC, Children's Specialist Services
Stourbridge Children & Families Centre
Forge Road
Stourbridge
DY8 1XF
Statutory organisation
Child welfare
Preventative & reunification
Victoria Smart
Sandwell Children’s Trust
Family group conference team
Sandwell Children's Trust
The Wellman Building
Dudley Road
Oldbury
B69 3DL
Statutory organisation
Child welfare
Advocates, mediation and a parent/carers forums
Cymone Hughes
Shropshire Council
The Guildhall
Frankwell Quay
Shrewsbury
Shropshire
SY3 8HQ
Statutory organisation
Child welfare
Advocates, Service Users Forums
Emma Linton
Solihull Metropolitan Borough Council
Bluebell Centre
West Mall
Chelmsley Wood
Solihull
B37 5TN
Statutory organisation
Staffordshire County Council
Families First
4th Floor
Civic Buildings
Stafford
ST16 2DH
Statutory organisation
Child welfare
Grandparents support group
Laura Forrest
Warwickshire County Council
The Hilary Road Centre
Hilary Road
Nuneaton
CV10 9AD
Statutory organisation
Youth justice, child welfare, education
Beverley Spittle
Wolverhampton City Council
Graiseley Centre
Pool Street
Wolverhampton
WV2 4NE
Statutory organisation
Child welfare
Preventative & reunification
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