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To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
It is important that any fraud, misconduct or wrongdoing by staff or others working on behalf of FRG is reported and properly dealt with. We therefore require all individuals to raise any concerns that they may have about the conduct of others in FRG or the way in which the organisation is run. This policy sets out the way in which individuals may raise any concerns that they have and how those concerns will be dealt with.
The term whistleblowing can be defined as raising a concern about a wrong doing within an organisation. The concern must be a genuine concern about a crime, criminal offence, miscarriage of justice, dangers to health and safety and of the environment – and the cover up of any of these. If you see something within FRG’s work that you believe is negligent, improper or illegal, then you should report this.
The Public Interest Disclosure Act 1998 amended the Employment Rights Act 1996 to provide protection for workers who raise legitimate concerns about specified matters in the public interest. These are called ‘qualifying disclosures’. A qualifying disclosure is one made by an employee who has a reasonable belief that any of the following is being, has been or is likely to be, committed:
It is not necessary for you to have proof that such an act is being, has been, or is likely to be, committed – a reasonable belief is sufficient. You have no responsibility for investigating the matter – it is the charity’s responsibility to ensure that an investigation takes place.
If you make a protected disclosure you have the right not to be dismissed, subjected to any other detriment or victimised because you have made a disclosure. We encourage you to raise your concerns under this procedure in the first instance. For more information see https://www.gov.uk/whistleblowing.
This procedure is for disclosures about matters other than a breach of your own contract of employment, which should be raised via the grievance procedure.
Stage 1
In the first instance, any concern should be reported confidentially to the Chief Executive in writing. This is done by writing to the email account whistleblowing@frg.org.uk, which is only accessed by the Chief Executive. If telephone contact is preferred, the person reporting can request a call in their initial notification via email. This will then lead to an investigation of the matter. The investigation may involve you and other individuals involved giving a written statement. Any investigation will be carried out in accordance with the principles set out above. Your statement will be taken into account and you will be asked to comment on any additional evidence obtained. The Chief Executive will take any necessary action, including reporting the matter to the Chair of the Board of Trustees and any appropriate government department or regulatory agency. The Chief Executive will also invoke any disciplinary action required. On conclusion of any investigation, you will be told the outcome and what FRG has done, or proposes to do, about it. If no action is to be taken, the reason for this will be explained.
Stage 2
If you are concerned that the Chief Executive is involved in the wrongdoing, has failed to make a proper investigation or has failed to report the outcome of the investigations to the relevant person, you should escalate the matter to the Chair of the Board of Trustees. This should be done by writing a confidential email to chair@frg.org.uk. The Chair will arrange for a review of the investigation to be carried out, make any necessary enquiries and make their own report to the Board.
Stage 3
If on conclusion of stages 1 and 2 you reasonably believe that the appropriate action has not been taken, you should report the matter to the relevant body. This includes:
You can find the full list in The Public Interest Disclosure (Prescribed Persons) Order 2014.
For every incident that is raised under the whistleblowing policy FRG will critically review:
Whistleblowing concerns should be reported in writing to the confidential mailbox whistleblowing@frg.org.uk.
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