FGC webinar

Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

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Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

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Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

Web pages Webchat

Family decision making: if you want to change the outcomes, change the way decisions are made about children

On Tuesday 13^th September, Family Rights Group hosted a webinar with Paul Nixon, the former Chief Social Worker in New Zealand. Paul compared the experience of New Zealand with family group decision-making procedures with other international cases, including the UK. Watch as he explores the lessons we can learn on family group conferences, kinship care, and the relative roles of the state and the family in protecting the welfare of children.

Our advice service

By phone or email

Discuss on our forums

Advice on our website

Family decision making: if you want to change the outcomes, change the way decisions are made about children

Our funding means we can currently only help 4 in 10 people