How to contact us for advice

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Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.

 

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Adoption Contact Register

The Adoption Contact Register helps adults who were adopted as children and their birth relatives get in touch with each other, if they both want to.

Anyone who is over 18 and was adopted as a child can put their details on the register and say they want to make contact with someone in their birth family. They can also use the register to say they do not want to make contact.

The register is not a tracing service. For a connection to happen, both people must have willingly put their names on the register.

For more information or to add your name to the register go to the:

Adoption Contact Register web pages

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Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

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