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Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

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Child protection review conference definition

When a child is on a child protection plan, a review conference must be held within three months of the initial conference.

Its purpose is to decide whether:

  • The child is still suffering or likely to suffer significant harm. This will involve looking at the child and family’s progress against outcomes set out in the child protection plan.
  • The child protection plan needs to be amended, or is no longer needed.

The review conference will usually have the same conference chair who led the initial conference.

If the child protection plan is to continue, further child protection review conferences should take place at least every six months.

For more information see our advice pages on:

Child protection

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