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Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.

 

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Remand

When a child aged 10 to 17 is charged with a criminal offence and the court refuses bail, the child will be taken to one of the following locations. Either:

However, the court can only remand a child to youth detention accommodation if the child is at least 12 years old. One of following certain other conditions also needs to apply:

  • The child is charged with a serious offence. This is a violent or sexual offence. Or it is one punishable by a sentence of 14 years or more if committed by an adult.
  • The child has a history of running away and committing offences whilst on remand.
  • Youth detention accommodation is necessary to prevent further offences and protect the public.

Every child who is placed on remand becomes a looked after child.

Where a child becomes looked after only by reason of being placed on remand, then:

  • Remand to local authority accommodation. A care plan and placement plan must be prepared within 5 working days of the child being remanded. The care plan does not need to include a plan for permanence, however.
  • Remand to youth detention accommodation. A detention placement plan must be prepared within 10 working days. Among other things, this should cover: how the child’s health and education needs will be met; arrangements for contact with the child’s family; and social worker support.
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