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To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
This is a court order that says who a child in care (so, looked after under a care order or interim care order) should see or keep in touch with. These orders are made under section 34 of the Children Act 1989.
These people can apply for a section 34 contact order if they feel children’s services are not agreeing a reasonable level of contact. Other relatives who are not listed in section 34 may also be able to apply for an order. But they would first need to obtain the court’s permission. This is known as asking for the ‘leave of the court‘.
A section 34 contact order is sometimes very straightforward. It may simply say that contact between the child and named person should take place.
If a child is looked after in the care system under a voluntary arrangement then a section 34 contact order cannot be made.
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