How to contact us for advice

Find out more

Telephone Handler
Close form

Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

Telephone Handler

By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.

 

Exit
Family Rights Group
Cover Your Tracks
Generic filters
Exact matches only

Special educational needs and disabilities

A child or young person has a special educational need if they:

  • Find it much harder to learn than most other children or young people of the same age.
  • Have a disability that prevents them from using the facilities provided at school, nursery or college. Or they find it much harder to use those facilities.

Special educational needs and disabilities vary widely, but can affect a child’s:

  • Reading and writing (e.g. because they have dyslexia).
  • Ability to understand things.
  • Ability to concentrate (e.g. if they have attention deficit disorder or attention deficit and hyperactivity disorder).
  • Ability to make friends and relate to their peers.

Most children and young people with special educational needs or disabilities have their needs met by their school (or nursery or college). The sort of personal help a child will need varies depending on the nature of their needs.

Examples of the support a school might provide include:

  • A tailored learning programme.
  • Allowing the child to work in a small group.
  • Help with communication difficulties.
  • Extra help from a teaching assistant, including support to take part in class activities.
  • Help with particular needs, such as getting around the school or using the toilet.

Some children with special educational needs or disabilities will need more support than the school can provide. They may need an education, health and care plan.

People pie chart

Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

Donate Now