How to contact us for advice

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Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

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Find a Local Kinship Support Group

Local support groups are run in some areas of England, Scotland and Wales for kinship carers raising children who cannot live with their parents. These support groups are run by different organisations including local authorities or charities or are self organised by kinship carers. They offer a chance for kinship carers to get together, meet new people and share experiences.

We have been informed about the following current kinship carer support groups. Please do ring the named contact if you wish to confirm details. including meeting hours. Please note that unless a named Family Rights Group contact is provided, the groups and organisations listed below are run independently of Family Rights Group and we are not responsible for their activities.

Family Rights has published a guide on good practice in setting up local kinship care support groups. If you wish to attend a group, rather than set one up, you may still find the guide useful.

If you have set up a support group please can you complete this form and send it though to Yasmin at to be included on the website. Could groups whose contact details or meeting times are changing also please inform

Search our listings below for your local support group:

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