By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
Open or download this table to see the key people likely to be involved in care proceedings.
A parents whose child is subject of care proceedings automatically get free legal aid. This is to cover the cost of a solicitor advising and representing them. And to cover other costs relating to their case. Examples include the cost of interpreters or of having an expert prepare an assessment report.
Other people with parental responsibility for a child who is the subject to care proceedings is also entitled to free legal aid.
This means it does not matter what the parent earns, or what savings they have. And it does not matter how strong their case is. They will still receive free legal aid for their case.
This involves looking at their financial situation. Their income and savings must be below a set level to qualify for legal aid. A solicitor will need to do a financial assessment. This will involve looking at the person’s bank statements for the last three months
This means the person wanting legal aid will have to demonstrate that they have a good case. To work out if they do, a solicitor must look at whether the person is likely to be successful in getting what they want in the case. To do this the solicitor has to ask themselves this question – ‘Would a reasonable person would use their own money to pay for the case?’. If they think the answer is yes, then the merits test will be met.
A specialist children law solicitor will be able give advice about whether someone is eligible for legal aid. To find a solicitor, search using the ‘how to find a solicitor’ function on the Law Society website. Look for someone who is a child law specialist. Or who has Children Law Accreditation. For information about working with a solicitor, please see our top tips guide Working with a solicitor.
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