By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.
A legal planning meeting will be held if children’s services or the child protection review conference decide the situation within the family has not improved enough to protect the child from significant harm.
Parents and children are not invited to this meeting.
What happens after a legal planning meeting?
Decisions will be made by children’s services about what steps are needed to keep the child safe and well as to support the family. This decision should be based on the information gathered and discussed at the meeting.
What if children’s services think a child may not be safe at home?
If children’s services are worried a child may not be safe at home, they may decide they need to begin a pre-proceedings process. During this process, children’s services will assess the family and consider whether they need to begin care proceedings to keep the child safe. The parents or carers will have the chance to show whether they are able to care safely for their child. See our Pre-proceedings page for more information.
If children’s services think immediate steps need to be taken to protect a child, they may:
See our Care proceedings page for more information about urgent court orders children’s services can seek, including emergency protection orders and interim care orders. Our Care proceedings page also provides more information about police protection.
What is decided at a legal planning meeting will depend on the precise situation. But whatever steps are to be taken, children’s services should send a letter to the parents or carers informing them of their plans.
A family group conference is a family-led decision-making meeting. It brings together the whole family, and others who are important to the child. Together, at the family group conference, they make a plan for the child. See our Family group conferences: advice for families page for further advice.
For more information about voluntary arrangements, including more about who can agree to them and who can object, see our Children in the care system under voluntary arrangements (section 20) page.
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