Will the same social worker always deal with the child’s case?

This depends on a number of things. Children’s services in different local areas may be organised in slightly different ways. And it’s possible that after a family’s first contact with children’s services, the case may be transferred to a different social work team.

Families can find a change of social worker upsetting. Especially if they have already spent time explaining everything to a previous social worker. So it may be helpful to ask children’s services:

• Whether the same social worker will always be dealing with the child’s case
• Or if there is likely to be any change.

But whichever social worker is dealing with the case, parents and carers should always be able to feel confident they understand the child and family’s situation. See our Top tips & templates page for tips on Working with a social worker.