By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
Children’s services have a duty to share with the parents (and others) with parental responsibility) where a child who is looked after in a voluntary arrangement is living (see schedule 2, paragraph 15 of the Children Act 1989). There is no exception to this duty.
A parent or carer may be able to remove a child from a voluntary arrangement, but this will depend on the specific situation and some exceptions do apply.
But it is always a good idea for parents or carers to discuss their plans with children’s services before carrying them out.
If children’s services are worried and they think what is planned means the child is likely to suffer significant harm they should apply to the Family Court for an order to protect the child.
This could be an emergency protection order. Or an interim care order.
Children’s services must never force a parent into a voluntary arrangement being put in place or continuing. And they should never refuse to return a child. The Supreme Court made this clear (see Williams & Anor v LB Hackney [2018] UKSC 37 at paragraph 39).
If a parent or carer is thinking about removing their child from a voluntary arrangement and this is against the wishes of children’s services, it will be helpful to seek some independent legal advice first.
Your donation will help more families access expert legal advice and support from Family Rights Group.
Donate Now