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To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.
Children’s services have a duty to share with the parents (and others) with parental responsibility) where a child who is looked after in a voluntary arrangement is living (see schedule 2, paragraph 15 of the Children Act 1989). There is no exception to this duty.
A parent or carer may be able to remove a child from a voluntary arrangement, but this will depend on the specific situation and some exceptions do apply.
But it is always a good idea for parents or carers to discuss their plans with children’s services before carrying them out.
If children’s services are worried and they think what is planned means the child is likely to suffer significant harm they should apply to the Family Court for an order to protect the child.
This could be an emergency protection order. Or an interim care order.
Children’s services must never force a parent into a voluntary arrangement being put in place or continuing. And they should never refuse to return a child. The Supreme Court made this clear (see Williams & Anor v LB Hackney [2018] UKSC 37 at paragraph 39).
If a parent or carer is thinking about removing their child from a voluntary arrangement and this is against the wishes of children’s services, it will be helpful to seek some independent legal advice first.
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