By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
Parental leave offers ‘parents’ who qualify the right to take unpaid time off work to look after their child or make arrangements for their welfare. Whether a kinship carer can get parental leave depends on the type of kinship care arrangement. Families can take a look at https://www.gov.uk/parental-leave/eligibility to see whether in their precise situation the kinship carer will quality.
The rules about parental leave come from The Maternity and Parental Leave Regulations 1999 in regulations 13 to 16 (and in schedule 2). But helpful, clear information is available at: https://www.gov.uk/parental-leave.
Kinship foster carers are not eligible for parental leave. But they may still be able to ask for a flexible working pattern. For further information about flexible working see www.gov.uk/flexible-working.
[1] Maternity and Parental Leave Regulations 1999 Sch 2
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