How to contact us for advice

Find out more

Telephone Handler
Close form

Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

Telephone Handler

By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

Exit
Family Rights Group
Cover Your Tracks
Generic filters
Exact matches only

Lifelong Links

Lifelong Links aims to ensure that a child in care has a positive support network around them to help them during their time in care and in adulthood.

Family Rights Group supports local authorities to implement Lifelong Links with children in care. Training Lifelong Links coordinators, publishing tools and resources and providing consultancy support.

An independent Lifelong Links coordinator works with a child in care to find out who is important to them, who they would like to be back in touch with and who they would like to know. The coordinator searches for these people, using a variety of tools and techniques. They then bring the network together at the Lifelong Links family group conference to make a plan with and for the child, which the local authority supports to ensure these relationships continue to grow.

People pie chart

Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

Donate Now