How to contact us for advice

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Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.

 

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How to Commission Lifelong Links

Family Rights Group are the leading experts on Lifelong Links. We provide bespoke training and consultancy packages for local authorities. On this page we explain how to commission Lifelong Links and what is included in our offer.

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Children and young people in 39 local authorities across the UK are now being offered Lifelong Links. Family Rights Group can help your local authority with the following consultancy offer:

  • Lifelong Links coordinator training to prepare and equip family group conference coordinators to practise Lifelong Links.
  • One to one bespoke support from a Family Rights Group Lifelong Links practice adviser.
  • Consultancy days during the year to support the introduction and implementation of Lifelong Links.
  • Access to Lifelong Links resources including the Lifelong Links toolkit, films and practice guidance.
  • Participation in the bi-monthly Lifelong Links managers’ meetings.
  • Access to the online Circles tool.
  • Participation at three practice learning sets a year for Lifelong Links coordinators.

For local authorities new to Lifelong Links

More information on our training and consultancy package.

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For existing Lifelong Links local authorities

More information on our service development package.

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If you are interested in exploring:

  • how to introduce Lifelong Links to your local authority, or
  • how your existing Lifelong Links service can be developed and sustained,

then please get in touch with the FGC and Lifelong Links team at fgcteam@frg.org.ukLucy Hutchinson: lhutchinson@frg.org.uk.

December 2024

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Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

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