How to contact us for advice
We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). For Textphone dial 18001 followed by the advice line number. Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.
This week Family Rights Group has launched a survey for kinship carers to share their experiences with MPs and Peers.
The All Party Parliamentary Group on Kinship Care – a cross party group in Parliament – is currently running an inquiry into legal aid and legal advice for kinship carers and prospective kinship carers.
Family Rights Group provide the secretariat to the APPG and our survey has helped parliamentarians to hear the voices and experiences of kinship carers across the country.
The survey is now closed and findings are being shared with the APPG to inform their inquiry.
Find out more about the APPG and it’s inquiry here.
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