By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
Collectively, the Coalition of 93 national and local organisations is campaigning to:
Every day across the UK, the work of unpaid carers helps hold society together – an invisible network of support, empathy and care for those who need it most.
However, providing care to family and friends limits their ability to earn a full income adds extra costs that they would not otherwise have. Too often, due to a lack of recognition and support, unpaid carers end up falling into poverty or find themselves in precarious financial positions as a result of their caring role. This is particularly true of carers who care for more than 35 hours a week and those who provide unpaid care over longer periods of time. Financial difficulties also have a significant impact on carers’ physical and mental health and often increase their own need for treatment, support and services in order to cope.
Many kinship carers who Family Rights Group works to support, raising children who would otherwise be in the care system, face financial hardship as a result of stepping in to provide the children with a loving home. Alongside raising the children, many also have caring responsibilities for other family members.
There is a clear moral as well as economic argument for supporting unpaid carers to live on a decent level of income and for supporting those able to continue with paid work whilst caring. Better support for carers to stay in work has clear benefits to the wider economy by improving productivity and reducing unemployment. The value of unpaid care was estimated at £530 million per day and £193 billion per year during the pandemic.
This is a huge contribution to the NHS, social care and to society. Unpaid carers also provide a vital human connection as well as physical and emotional nourishment needed for our older people to thrive and enable people with disabilities and long-term illnesses to lead dignified, independent lives.
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