By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.
We are delighted to announce that Family Rights Group has been successful in securing a major three-year grant from The Legal Education Foundation.
We are pleased to announce that the evaluation will be led by Caroline Thomas, Independent Researcher and Honorary Research Fellow, University of Stirling.
In pursuing this initiative we are grateful to have had the endorsement of both Sir Andrew McFarlane, President of the Family Division and Mr Justice Keehan, Chair of the Public Law Working Group.
“There have been clear messages from reviews, research and best practice guidance that early, effective partnership working with children and families is crucial. It can prevent difficulties from escalating, help to keep children safely within their family and avert the need for care proceedings. The challenge however is implementing those messages and creating system change.
“This three-year funding from the Legal Education Foundation is a unique opportunity to support the child welfare and family justice system in tackling that challenge, and to do so through co-production with families.
“We are looking forward to working closely with the judiciary, practitioners, social care leaders and others in developing an approach which will help to realise a re-emphasis on early work and partnership with families and help to safely divert cases away from court.”
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