How to contact us for advice

Find out more

Telephone Handler
Close form

Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

Telephone Handler

By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). For Textphone dial 18001 followed by the advice line number. Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

Family Rights Group
Cover Your Tracks
Generic filters
Exact matches only

Help us deliver our mission by joining our Trustee Board

Published: 24th September 2021

2 minute read

Help us deliver our mission by joining our Trustee Board

Family Rights Group’s mission is to create a more socially just society in which the child welfare and family justice systems support children to live safely and thrive within their family, while strengthening the family and community networks of those children who cannot live at home.

As a trustee, you will play a significant role on the management board, providing leadership, strategic direction including take forward the 2021-26 Strategic Plan and displaying a commitment to the financial viability of the organisation.

We are committed to increasing the diversity of our Board and making sure we best reflect the diversity of the families we serve. This means we would particularly welcome applications from people who were in the care system or raised in kinship care for some or all of their childhood, people from Black, Asian and minoritised ethnic backgrounds and those with different accessibility needs. We are seeking to recruit trustees committed to helping us to deliver our vision.

You will have substantial knowledge and/or experience in at least one of the following areas:

  • academic research expertise in child welfare and family justice
  • leading the introduction and implementation of an equalities and inclusion strategy
  • leading, working within or having personal experience of the child welfare and family justice system
  • finance
  • fundraising
  • human resources
  • child care/child protection or human rights legislation and policy framework.

If you wish to discuss any aspect of the organisation, the role of the trustee or the post, please email Cathy Ashley, Chief Executive to arrange an informal discussion.

To apply, kindly submit an application form and equal opportunities monitoring form to by the deadline.

Current deadline for applications is Friday 12th November, but applications after that date may also be considered; interested parties should write to Cathy Ashley at

The charity is committed to equality, diversity and inclusion in all aspects of its work, including employment.

Keep up to date from our latest network

Family Rights Group sends out regular newsletters by email for members and non-members, containing latest news, job opportunities, policy information, and details of our events and training.

If you would like to stay in touch, please sign up using the form below, in the footer.

People pie chart

Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

Donate Now