How to contact us for advice

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Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

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Father’s Day UK: Celebrating all father figures

A photo of Andy from our parent's panel. He is outside with a blue and cloudy sky above him.Fathers come in all shapes and sizes, including step-dads, kinship carers, fathers who live with their children, and birth fathers who do not have the opportunity to be with their children at special times of the year.

Andy, a member of our parent’s panel, speaks for us all here at Family Rights Group when he wishes all a happy Father’s Day UK 2024.

Happy Father's Day UK from Andy

“Hello all, I’m Andy, I’m a birth Dad of a 15 year old, but also a dad, to a 12 year old and an 11 year old.

I’m here today on behalf of Family Rights Group to wish you a very happy Father’s Day, whether you’re a dad, a birth dad, an adopted dad or even a step dad.

You’re deserving the right to celebrate and enjoy today the love and support that you have given to your children over the years, and to the future, so enjoy the day, have a great day, and take care.

Thank you.”

Advice and information for fathers

Fathers of all types, and other family members, who need free, independent, and confidential advice about issues to do with children’s services, can contact our advice service:

By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

By web chat

Our webchat service is usually open on Mondays (excluding bank holidays) and Wednesdays from 2pm – 4pm.

On our website

Visit the Fathers section of our website for advice on your legal rights and responsibilities. We have information for fathers on:

 

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Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

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