How to contact us for advice

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Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.

 

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APPG on Kinship Care

The All Party Parliamentary Group on Kinship Care is a cross party group of MPs and Peers who share a common interest in championing kinship care and improving support for kinship carers. The group was established in March 2021 and Family Rights Group serve as the group’s secretariat.

The APPG seeks: to improve awareness, understanding and support for kinship care; to promote policy and practice which supports more children to live safely in kinship care with family and friends, when they cannot live at home; and to amplify the voices and experiences of children and families.

Sign up to be a friend of the APPG on Kinship Care and receive updates about the Group’s work below:

You can also follow the group on X @APPGKinshipCare  and on BlueSky.

The APPG’s data protection and privacy policy can be found here.

The secretariat to the APPG is provided by Family Rights Group. The APPG has no funds. All financial benefits are provided in kind. See the Group’s Income and Expenditure statement 2023-24. See also register entries for 22-23 and 21-22. Family Rights Group’s funding sources can be found here.

This is not an official website of Parliament. It has not been approved by either House. APPGs are informal groups of Parliamentarians with a common interest in particular issues. The views expressed are those of the group.

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Our funding means we can currently only help 4 in 10 people

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