By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.
Developed by Family Rights Group in partnership with an expert working group.
First published in 2017 by Family Rights Group. This revised and updated edition published in 2022 by Family Rights Group.
Association of Directors of Children’s Services
Family Justice Council
Cafcass
Catch 22
Coram BAAF
Coram Chambers
Coram Children’s Legal Centre
Association of Lawyers for Children
Family Action
Family Rights Group
Kinship
Kinship Carers UK
Kinship Care Alliance
London Borough of Islington
Principal Social Work Network
The Fostering Network
The Kinship ‘Foster Carers’ Group
Caroline Lynch, Principal Legal Adviser, Family Rights Group
Email: clynch@frg.org.uk
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