By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
Developed by Family Rights Group in partnership with an expert working group.
First published in 2017 by Family Rights Group. This revised and updated edition published in 2022 by Family Rights Group.
Association of Directors of Children’s Services
Family Justice Council
Cafcass
Catch 22
Coram BAAF
Coram Chambers
Coram Children’s Legal Centre
Association of Lawyers for Children
Family Action
Family Rights Group
Kinship
Kinship Carers UK
Kinship Care Alliance
London Borough of Islington
Principal Social Work Network
The Fostering Network
The Kinship ‘Foster Carers’ Group
Caroline Lynch, Principal Legal Adviser, Family Rights Group
Email: clynch@frg.org.uk
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