By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Thursday afternoons, you can use our webchat service to chat online to an adviser.
Family Rights Group’s ‘Reimagining pre-proceedings’ workstream (2022-2026) aimed to drive system change in how local family justice areas approach early work with children and families.
We generated a new approach to encourage and embed stronger early and effective partnership working with families, coproduced with the local authority, the local judiciary, family members with lived experience and other agencies.
The workstream began in the context of very high numbers of children in the care system and pressures in the family court.
We sought to create the conditions in which partnership working with families thrives and local areas can realise the ambitions of reviews and reports to safely divert children from care and safely remain within their families. This included key messages from the Care Crisis Review, the Public Law Working Group, and the 2022 independent review of children’s social care.
A pilot to reimagine pre-proceedings in the Dorset family justice area was a core element of the workstream.

The workstream highlighted effective approaches and created new resources, to support decision makers, practitioners and families in designing and delivering better systems and services.

Family Rights Group extends its gratitude to Legal Education Foundation for funding this workstream.
Last updated: July 2026
Your donation will help more families access expert legal advice and support from Family Rights Group.
Donate Now