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Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.

 

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Care Inquiry 2013

In 2013 Family Rights Group and seven other leading children’s charities conducted an inquiry into what worked best in securing permanence – including greater stability and a positive sense of identity and belonging – for children in, and on the edge of, care.

Over 200 people took part in the inquiry sessions, and discussion groups were organised across the UK with young people with different experiences of care.

A key finding of the Inquiry was that when children in care move – which they do too often – important relationships are needlessly broken and lost, including relationships with their siblings.

Robert Tapsfield, chair of the Care Inquiry steering group, said: “The work of the Inquiry left us in no doubt that the care system continues to fail too many children, and that tackling this problem is increasingly urgent and requires a fresh approach”.

“What has been particularly striking is that all those giving evidence to the Inquiry – children, care leavers, adoptees, social workers, adopters, foster carers, birth families, practitioners, managers and academics – spoke with one voice about the need for the system to make, protect and nurture relationships, not break them.”

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Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

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