How to contact us for advice

Find out more

Telephone Handler
Close form

Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

Telephone Handler

By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.

 

Exit
Family Rights Group
Cover Your Tracks
Generic filters
Exact matches only

Reforms to Legal Aid and Advice

Family Rights Group works to ensure that families involved with child welfare and family justice systems are treated fairly.

Early advice – from both lawyers providing publicly funded legal advice and representation and from the voluntary advice sector – helps prevent difficulties from escalating, and can help to safely avert care proceedings. It is critical in assisting families to understand their rights and options. If the state is considering the draconian step of removing a child from their family, the family must have specialist advice to make informed decisions.

Family Rights Group is concerned that many parents and kinship carers struggle to access that early advice. We are campaigning for reforms to the legal aid regime.

We are also calling for greater government investment in specialist advice for parents and kinship carers. Evaluations of Family Rights Group’s specialist advice service demonstrate the impact that early, independent, specialist advice can have on preventing problems within families escalating. The right advice at the right time can help children to be able to remain living within their family or having a relationship with their family and others who are important to them.

Over the years, we have had campaign successes and welcome support from politicians, the media, legal and social work practitioners and leaders and families in securing a more just system.

Further Reading

People pie chart

Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

Donate Now