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Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

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Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

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The highs and lows of kinship care: supplementary analysis of a comprehensive survey of kinship carers in Scotland in 2019

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By Young E, Hill L. April 2020

In 2019, Family Rights Group surveyed 845 kinship carers caring for 1,252 kinship children across the UK to help develop an in-depth understanding of the current experiences of carers and the children they are raising and produced an initial report, ‘The highs and lows of kinship care: analysis of a comprehensive survey of kinship carers 2019′.

Following on from this CELCIS has undertaken supplementary analysis of the Scottish responses so as to provide a snapshot of Scotland’s kinship carers as well as an overview of the legal context of kinship care in Scotland.

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