How to contact us for advice

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Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

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DfE Lifelong Links funding – register for training places

This training booking form is for use by local authorities who have been successful in their applications to the Department for Education’s family finding, befriending, and mentoring programme. 

Please use the form below to register for your preferred courses dates. We will contact attendees directly with the training information. Please ensure that you complete the form accurately and in full so that we can contact you promptly. All courses listed below will be delivered virtually via Zoom. We will schedule additional courses as needed based on demand.

Course dates:

4 day FGC coordinator training: 

13,14 and 20,21 March 2024 FULLY BOOKED
11,12 and 18,19 April 2024 FULLY BOOKED
15,16 and 22,23 May 2024 FULLY BOOKED
17,18 and 24,25 July 2024
11,12 and 18,19 September 2024
13,14 and 20,21 November 2024

3 day Lifelong Links coordinator training: 

13,14 and 15 March 2024 FULLY BOOKED
1,2 and 3 May 2024
12,13 and 14 June 2024 FULLY BOOKED

1 day awareness raising training for senior managers/leaders:

20 March 2024 FULLY BOOKED
22 March 2024

1 day Care Leaver training:

6 March 2024 FULLY BOOKED
3 April 2024 FULLY BOOKED
11th April 2024

Please do not share this page/link outside of your local authority – we reserve the right to cancel any bookings made via this link that we feel are erroneous. We may also reschedule or postpone any of the course dates listed if we do not a have viable number of attendees. 

If you have any questions, please contact 

Thank you,
Family group conference and Lifelong Links team.

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Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

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